Yes, trying to trouble shoot while teaching is tough. We need parents to be involved, rather than teachers being the middle man.

This idea is beneficial on multiple fronts. It demonstrates professionalism, builds confidence among parents who might be hesitant to work with independent teachers, and emphasizes that problem-solving is a collaborative effort, encouraging parents to do their part as well. Implementing this approach would likely lead to fewer refund requests. All in all, a great suggestion!