Feature Request

I am passing along a feature request from several of my students...they want additional "hatched" companions in the playground!! The kids love their dragons and want MORE! lol You guys are amazing, and my students and I love Koala Go!

It would be so helpful if teachers were made aware of any IT issues when logging into Koala Go. Many teachers are prepping for classes on Koala Go right before class time begins, and are not actively checking the Facebook group each day before their classes begin to see if there are known IT issues. Having a Pop-Up notification directly on Koala Go (maybe via Chat or something similar) would allow teachers more time to prepare alternate lessons (if the co-browsers are having issues, for example.) Finding out this information (via the suggested pop-up) before a student enters class would give teachers more time to clip/paste lesson slides or upload alternate material to the whiteboard, for example, without any interruption to a student's class time. It would save any embarrassment for the teacher and lessen parent frustration, too--IF teachers actually know and see the notification upon log-in and can then react ahead of time. (Or it would allow us a few extra minutes to let students know that we will have to screenshare, for example.) It may also save your IT support multiple questions happening over chat. All in all, a notification directly on Koala Go would keep teachers/student from losing any class time trying to troubleshoot.

My student plays baseball, so he would like a bat. Plus I believe it would be good to include the batting tee, so he can put the ball on the tee and then hit the ball.

Would it be possible to allow us to arrange our activity folder labels (colored boxes) into any order we would like? For example, I want to keep my student folders together, or to be able to move new students' names next to the current students. Even an alphabetic or a numerical system (or a renaming feature?) that helps arrange them would be great. Please see example in my screenshot. I've tried redoing these (very time-consuming), but still haven't managed to get the labels to align in the way that makes sense for me. I know that is not a priority right now, but I'm adding it here so it can be voted upon and revisited. Thank you.

being able to zoom in and out with the mouse isn't adequate if you are, for example, having a student read a passage to time words per minute. We need regular scroll bars.

Being able to access the dice is fantastic - it would be even better if you could use more than one dice, or could make your own dice or spinner

I teach older students, we don't use playground. However your co-browser is the best! I am using a more affordable platform now for these students (Merit Hub, $190 per year) , but I would love to switch if Koala Go without playground was closer to the same price.

Some of my students in China cannot see the co-broswer or at least not without a considerable delay. Screensharing works fine for these students, however. Can you also, please, add annotations (drawing and typing) and a reward button to the screenshare feature? THANK YOU!

I would love a shortcut keys to be able to easily delete locked elements in the playground and white board. It's tedious to have to click on each element, click unlock, and then click delete. Especially, when you have several locked elements.

Disappointed with Teach with Koala – No Transparency, No Refunds This was my first time using Teach with Koala, and unfortunately, it left a bad impression. I signed up for a month-to-month subscription to try the platform. However, no one made me aware of any terms and conditions upon signup—not during registration, nor in any of the more than 20 emails they sent me enticing me to join. This morning, another subscription fee was deducted from my account. Since I won't be using the platform this month (as schools only reopen next month), I requested a refund. The response I received was cold and unapologetic: “We don’t do refunds. Just cancel before the next deduction.” That’s the worst customer service I’ve encountered. I feel misled and disappointed. If you're going to send users dozens of emails on how to use the platform, the least you can do is be transparent about your billing policy. I would advise new users to be cautious and dig for their terms and conditions yourself, because they won't make them clear to you. I feel scammed, and I won’t be recommending this platform to other educators. Date of experience: July 03, 2025